William James College Student Complaint & Resolution Procedures

NC SARA Approved Institution Round LogoWilliam James College has been approved by Massachusetts to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education.

SARA - Student Complaints
The Massachusetts Department of Higher Education, in its capacity as the SARA portal entity for Massachusetts, reviews and evaluates student complaints regarding distance learning programs offered by Massachusetts-based institutions that are members of SARA in accordance with 610 CMR 12.07

Please visit this link for more information: www.mass.edu/foradmin/sara/complaints.asp

Students located in SARA member states outside Massachusetts should use the DHE’s SARA Complaint form. Massachusetts residents may use the general consumer complaint form instead.

Please refer to the Graduate Student Handbook and Undergraduate Student Handbook for updated policies and procedures.

Student Leadership and Organizations

Student Leadership & Organizations